The cloud market has been abuzz from 2014, with its new cloud based applications, services and tools. A lot has happened in the cloud industry, as it is adopting so many new Cloud based solutions like never before, which will continue to gain acceptance and become an important element in delivering IT services. The Cloud will continue to grow and one such cloud based technology, which is rapidly gaining its hold in the Indian market is Cloud Telephony or IVR Solutions. Now you can conveniently and effectively manage your business assets with advanced and feature-rich cloud based applications. Cloud Telephony can conveniently make you customer-focused by efficiently managing all your business related incoming calls.
We have done a thorough research to find out through the research process that who is the best players in Cloud Telephony in India and below is the list –
Exotel
Exotel offers modern Cloud Telephony solution with top features like Multi-level IVR, Real-time Notifications, Call Recordings, Actionable Insights, Call Anaytics, CRM Integration, Programmable APIs, Chrome Plugin, and many more. It also provides comprehensive range of cool backend tools to manage all your sales, marketing and customer care channels.
LeadNXT, is the leading cloud Telephony company in India, who provides unified business communication services. LeadNxt offers feature-rich telephony, advanced, centralized, and cost-efficient communication system that enhances business communication needs through cloud based telephony applications – IVR, Lead Capture, Follow Up, Custom Flow Calls, Call Recording, Call Tracking, SMS Campaign, Voice Mail, Bulk Lead Import, etc. LeadNXT services rate card starts from – Silver, Gold, Diamond and Platinum.
Call Net
Call Net offers complete business communication applications that requires no setup cost or hardware cost. It offers an array of powerful and advanced products like Smart Receptionist, Smart Call Center, Smart Toll free, Smart Fax and Click to Call.
Knowlarity
Knowlarity allows business to raise their customer base efficiently with rich and robust cloud based products like SuperReceptionist, SmartIVR and SuperConference.
Mcube
MCube is an innovative and a robust cloud based integrated communication platform that offers an array of powerful automated cloud based applications to manage all your core business needs. The applications offered are Business Helpline, Virtual PBX, Call Tracking and telephony integrated marketing automation tools such as Lead Management and Support Management, that helps in efficiently managing and automating leads through cloud-based solutions.
DialStreet
DialStreet is one of the best choice to opt for, as it offers effective and productive features to help you improve the quality of your leads through Toll Free Number Services, Missed Call Number Services, which consists of advanced features like IVR Studio, Integrated Analytics, Live View, Large Selection of Numbers, API Integration, Call Recording, Call Forwarding, Call Conferencing & Voice Mail.
IVR Guru
IVR Guru offers simple and perfect business solutions through its best IVR Services such as Virtual Phone Number, B2B Lead Generation, Employee Management System, Customer Lead Management, Lead Identification, Lead Grading, Lead Distribution and Lead Nurturing.
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