WhatsApp Business API Pricing in India

WhatsApp Business API Pricing in India

If you’re a business owner in India looking to use WhatsApp for customer communication, you’ve probably asked yourself: Whats is WhatsApp Business API Pricing in India ?

The answer isn’t straightforward. Unlike the free WhatsApp Business App, the WhatsApp Business API involves multiple cost components that can confuse even experienced marketers.

In this comprehensive guide, I’ll break down every rupee you’ll spend on WhatsApp Business API in India, reveal hidden costs that providers don’t advertise, and show you exactly how to calculate your ROI.

Quick Answer: Most Indian businesses spend between ₹8,000 to ₹50,000 per month on WhatsApp Business API, depending on message volume and features. However, with the right provider and strategy, you can start for as low as ₹999/month.

What is WhatsApp Business API? {#what-is-whatsapp-business-api}

WhatsApp Business API is Meta’s (formerly Facebook) official solution for medium and large businesses to communicate with customers at scale on WhatsApp.

Unlike the WhatsApp Business App (which is free but limited to 5 devices), the API allows you to:

✅ Send unlimited messages to unlimited customers
✅ Connect multiple team members simultaneously
✅ Integrate with your CRM, helpdesk, or e-commerce platform
✅ Automate responses with AI chatbots
✅ Send bulk promotional campaigns (within compliance)
✅ Get verified green tick badge
✅ Access detailed analytics and reporting

Who needs WhatsApp Business API?

  • E-commerce brands sending order confirmations and delivery updates
  • Banks and fintech companies sending OTPs and transaction alerts
  • Educational institutions managing admissions and student queries
  • Healthcare providers sending appointment reminders
  • Real estate agencies nurturing leads
  • Customer support teams handling 100+ conversations daily

Real Example: Flipkart uses WhatsApp Business API to send over 10 million order updates daily to Indian customers.

WhatsApp Business API vs WhatsApp Business App {#api-vs-app}

Before diving into pricing, let’s clarify the difference:

Feature

WhatsApp Business App

WhatsApp Business API

Cost

Free

Paid (pay per message)

Devices

Up to 5 devices

Unlimited agents

Message Volume

Limited to manual sending

Unlimited automated + manual

Integration

None

Full CRM/helpdesk integration

Chatbot

No

Yes, AI-powered

Bulk Messaging

No (will get banned)

Yes (with templates)

Green Tick Verification

No

Yes

Analytics

Basic

Advanced dashboard

Best For

Solopreneurs, small shops

Medium to large businesses

Bottom Line: If you’re sending more than 100 WhatsApp messages per day or need automation, you need the API, not the app.

Complete Pricing Breakdown for India 2026 {#pricing-breakdown}

WhatsApp Business API pricing has 4 main components:

  1. Meta’s Conversation Charges (Pay-Per-Use)

Meta charges businesses based on “conversations” (24-hour messaging windows), not individual messages.

What is a Conversation?

A conversation starts when:

  • You send a message to a customer (Business-Initiated)
  • A customer messages you (User-Initiated)

Once started, you can send unlimited messages within 24 hours without additional charges (if customer responding you).

  1. Business Solution Provider (BSP) Charges

You cannot access WhatsApp API directly from Meta. You must go through an official Business Solution Provider (BSP) like LeadNXT, Gupshup, Kaleyra, etc.

BSPs charge for:

  • Platform access and dashboard
  • Message routing infrastructure
  • Customer support
  • Additional features (chatbot, analytics, CRM integration)

Typical BSP Pricing Models in India:

Model A: Per Message Markup

  • BSP adds ₹0.10 – ₹0.50 per conversation on top of Meta’s charges
  • Total cost: Meta charge + BSP markup
  • Example: ₹0.88 (Meta) + ₹0.12 (BSP) = ₹1.00 per Marketing conversation

Model B: Monthly Platform Fee + Usage

  • Fixed monthly fee: ₹2,000 – ₹15,000
  • Plus usage charges at near-Meta rates
  • Better for high-volume businesses

Model C: All-Inclusive Packages (Like LeadNXT)

  • Fixed monthly price including certain message volume
  • Example: ₹4,999/month for 5,000 messages
  • Overage charged separately
  • Includes chatbot, analytics, support
  1. Setup & Integration Costs

Item

Typical Cost in India

Account Setup Fee

₹0 – ₹5,000 (LeadNXT: ₹0)

Business Verification

₹0 (Meta’s process)

Green Tick Verification*

₹2500 – ₹5000

Template Approval

₹0 (self-service)

Basic Integration (API)

₹5,000 – ₹25,000 (one-time)

CRM Integration (Salesforce, Zoho, etc.)

₹15,000 – ₹1,00,000

Custom Chatbot Development

₹25,000 – ₹2,00,000

Training & Onboarding

₹0 – ₹10,000

LeadNXT Offer: We provide ₹0 setup fee, free basic integration, and pre-built chatbot templates at no extra cost.

  1. Optional Add-On Costs
  • Dedicated Phone Number: ₹500 – ₹2,000/month (recommended for brand identity)
  • Premium Support: ₹5,000 – ₹20,000/month
  • Advanced Analytics Dashboard: ₹2,000 – ₹8,000/month
  • Multi-Agent Inbox: Usually included, but some charge ₹500/agent/month
  • WhatsApp Pay Integration: ₹10,000 – ₹50,000 (one-time)

Hidden Costs You Need to Know {#hidden-costs}

Most providers don’t advertise these costs upfront:

  1. Failed Message Charges

If a message fails to deliver (customer blocked you, invalid number, etc.), some providers still charge you.

Ask your provider: “Do you charge for failed messages?”
LeadNXT Policy: We only charge as per Meta, We don’t charge for failed deliveries.

  1. Template Rejection Costs

Creating message templates is free, but if you submit 10 templates and 7 get rejected, you’ve wasted time. Some providers charge for template consultation.

LeadNXT Benefit: Free template review and approval assistance.

  1. API Call Charges

Some BSPs charge separately for API calls beyond messages (like fetching contact info, media uploads).

LeadNXT Policy: Unlimited API calls included.

  1. Data Export Fees

Want to export your chat history or analytics? Some providers charge ₹5,000 – ₹20,000.

LeadNXT Policy: Free data export anytime.

  1. Overage Penalties

If you exceed your plan’s message limit, overage charges can be 2-3x higher than regular rates.

Example: Plan includes 5,000 messages at ₹0.92 each. Overage charged at ₹2.50 each.

Tip: Choose a provider with transparent overage rates (LeadNXT charges just 10% more for overages).

  1. Early Termination Fees

Some providers lock you into 12-month contracts with ₹50,000+ penalties for early exit.

LeadNXT Policy: Quaterly billing, cancel anytime with 30-day notice.

  1. WhatsApp Policy Violation Fines

If you violate WhatsApp’s policies (spam, unauthorized marketing), Meta can:

  • Limit your message sending
  • Ban your number temporarily
  • Impose quality score penalties (making messages more expensive)

Some providers don’t help you stay compliant and then blame you for violations.

LeadNXT Advantage: Compliance monitoring, automatic spam detection, and template policy guidance included.

Pricing Comparison: Top 5 Providers in India {#provider-comparison}

Here’s an honest comparison of WhatsApp Business API providers in India (February 2026):

Provider

Setup Fee

Monthly Platform Fee

Per Message Cost

Chatbot

Support

Best For

LeadNXT

₹0

₹4,999 (5K msgs)

₹0.95 avg

✅ Included

24/7 India

SMBs, E-commerce

Gupshup (Knowlarity)

₹2,500

₹8,000+

₹1.20 avg

❌ Extra ₹15K

Email only

Enterprise

Kaleyra

₹5,000

₹12,000+

₹1.10 avg

❌ Custom quote

Phone

Large Enterprise

Interakt

₹0

₹3,999 (3K msgs)

₹1.30 avg

⚠️ Basic

Chat

Startups

Disclaimer: Prices are approximate and subject to change. Always get a written quote.

Why LeadNXT Offers Best Value:

  1. ₹0 Setup Fee – Start immediately without upfront investment
  2. All-Inclusive Pricing – Platform fee includes chatbot, CRM integration, analytics
  3. India-Based Support – 24/7 phone, email, WhatsApp support in Hindi & English
  4. Transparent Overage – Only 10% extra on overage messages
  5. No Lock-In – Monthly billing, cancel anytime
  6. Free Training – 2-hour onboarding session for your team
  7. Template Library – 100+ pre-approved templates for Indian businesses

ROI Calculator: Is WhatsApp API Worth It? {#roi-calculator}

Let’s calculate the ROI for different business types:

Example 1: E-Commerce Business

Scenario:

  • 10,000 orders per month
  • Currently using SMS for order updates
  • SMS cost: ₹0.25 per message × 3 messages per order = ₹0.75/order
  • Total monthly SMS cost: 10,000 × ₹0.75 = ₹7,500

WhatsApp API Alternative:

  • LeadNXT Plan: ₹4,999/month (includes 5,000 conversations)
  • Additional 5,000 conversations at ₹1.05 each = ₹5,250
  • Total: ₹10,249/month

Wait, that’s more expensive!

Yes, but consider:

  • Higher open rates: WhatsApp has 98% open rate vs 20% for SMS
  • Richer media: Send product images, videos, PDFs
  • Two-way conversation: Customers can ask questions, reducing support calls
  • Customer satisfaction: Preferred channel for 76% of Indian consumers

Additional Benefits Leading to ROI:

  • Reduced customer support calls: Save ₹15,000/month (fewer phone inquiries)
  • Higher repeat purchase rate: 15% increase due to better engagement = Additional ₹50,000 revenue
  • Cart abandonment recovery: 8% recovery rate = ₹25,000 additional revenue

Net ROI:

  • Additional Cost: ₹2,749/month (WhatsApp – SMS)
  • Cost Savings: ₹15,000/month
  • Additional Revenue: ₹75,000/month
  • Net Benefit: ₹87,251/month
  • ROI: 850% return on investment

Example 2: Real Estate Agency

Scenario:

  • 500 new leads per month
  • Sales team manually follows up via calls
  • Average 5 touchpoints per lead before conversion
  • 2% conversion rate = 10 deals/month
  • Average deal value: ₹25,00,000
  • Commission: 2% = ₹50,000 per deal

Current Cost:

  • Sales team time: 500 leads × 5 calls × 10 minutes = 417 hours/month
  • Cost of sales team time: ₹50,000/month

WhatsApp API with LeadNXT:

  • Automated follow-up messages: Save 60% of manual time
  • Personalized property listings with images/videos
  • Instant responses increase lead engagement
  • Cost: ₹4,999/month (covers all 500 leads with multiple touchpoints)

Results:

  • Conversion rate increases from 2% to 3% (due to faster, richer engagement)
  • New deals: 15 per month (vs 10 previously)
  • Additional revenue: 5 deals × ₹50,000 = ₹2,50,000/month
  • Sales team time saved: 60% × ₹50,000 = ₹30,000/month

Net ROI:

  • Investment: ₹4,999/month
  • Returns: ₹2,80,000/month
  • ROI: 5,500% return on investment

Example 3: Healthcare Clinic

Scenario:

  • 300 appointments per month
  • 20% no-show rate = 60 wasted slots
  • Average consultation fee: ₹1,500
  • Lost revenue from no-shows: ₹90,000/month

WhatsApp API Solution:

  • Automated appointment confirmations
  • Reminder messages 24 hours before
  • Easy rescheduling via WhatsApp
  • Post-appointment follow-up
  • Cost: ₹4,999/month (LeadNXT plan)

Results:

  • No-show rate reduced to 5% (industry benchmark with reminders)
  • Recovered slots: 45 per month
  • Recovered revenue: 45 × ₹1,500 = ₹67,500
  • Patient satisfaction improved (easier communication)
  • Online reviews increased by 40%

Net ROI:

  • Investment: ₹4,999/month
  • Returns: ₹67,500/month
  • ROI: 1,250% return on investment

Quick ROI Formula for Your Business

Step 1: Calculate your current communication costs

  • SMS: _________ × ₹0.25 = ₹_________
  • Email marketing: ₹_________
  • Phone calls: ₹_________
  • Total: ₹_________

Step 2: Calculate WhatsApp API cost

  • Monthly message volume: _________
  • LeadNXT plan cost: ₹_________
  • Total: ₹_________

Step 3: Calculate additional benefits

  • Time saved (hours × cost per hour): ₹_________
  • Improved conversion (% increase × deal value × volume): ₹_________
  • Reduced customer churn: ₹_________
  • Better customer satisfaction (NPS improvement): ₹_________
  • Total Benefits: ₹_________

Your ROI = (Total Benefits – WhatsApp Cost) / WhatsApp Cost × 100

Break-Even Point: Most businesses break even within 2-4 weeks.

How to Get Started with ₹0 Setup Fee {#get-started}

Getting WhatsApp Business API through LeadNXT is simple:

Step 1: Sign Up (5 Minutes)

Visit www.leadnxt.com/whatsapp-business-api and fill the registration form:

  • Business name
  • Phone number (will become your WhatsApp Business number)
  • Email address
  • Industry type
  • Expected monthly message volume

Step 2: Business Verification (1-2 Days)

You’ll need to provide:

  • ✅ Business PAN card or GST registration
  • ✅ Proof of address (utility bill, rent agreement)
  • ✅ Business website or Facebook page
  • ✅ Use case description (how you’ll use WhatsApp)

Tip: Have these ready to speed up verification.

Step 3: Phone Number Verification (24 Hours)

  • Meta will verify your phone number via OTP
  • This number will be your official WhatsApp Business number
  • Important: This number will be disconnected from personal WhatsApp

Can I use my existing business number? Yes, but it cannot be currently registered on regular WhatsApp. You’ll need to:

  • Backup chats (if any)
  • Delete WhatsApp from that number
  • Use it for Business API

Best Practice: Get a new dedicated number for WhatsApp Business API.

Step 4: Display Name & Profile Setup (1 Day)

  • Choose your display name (usually your brand name)
  • Upload profile picture (logo recommended)
  • Write business description
  • Add business category
  • Set business hours

Meta Review: Meta reviews and approves your display name (24-48 hours).

Step 5: Green Tick Verification (Optional, 7-30 Days)

The green tick badge increases trust by 35%. Requirements:

  • Verified business on Meta Business Manager
  • Active website
  • Consistent branding across platforms
  • Good message quality score

LeadNXT Support: We’ll guide you through every step.

Step 6: Create Message Templates (1-2 Days)

WhatsApp requires pre-approved templates for business-initiated messages.

Template Categories:

  1. Utility: Order confirmations, delivery updates, appointment reminders
  2. Authentication: OTPs, password resets
  3. Marketing: Promotional offers, new product launches (limited frequency)
  4. Service: Customer support, feedback requests

LeadNXT Advantage: We provide 100+ pre-approved template library for Indian businesses:

  • E-commerce: Order placed, shipped, delivered, return initiated
  • Healthcare: Appointment confirmation, lab results ready
  • Education: Admission updates, fee reminders, exam schedules
  • Real estate: Property listing, site visit confirmation
  • Banking: Transaction alerts, payment reminders

Step 7: Integration (Same Day to 2 Weeks)

Option A: Use LeadNXT Dashboard (No Integration Needed)

  • Send messages via web dashboard
  • No coding required
  • Start immediately

Option B: API Integration

  • Integrate with your website, app, or CRM
  • LeadNXT provides REST API documentation
  • Free basic integration support
  • Timeline: 1-2 weeks for custom integration

Popular Integrations:

  • Shopify, WooCommerce (e-commerce)
  • Zoho CRM, Salesforce (CRM)
  • Razorpay, Paytm (payments)
  • Custom applications

Step 8: Launch & Scale

  • Start with small test campaigns
  • Monitor delivery rates and response rates
  • Optimize templates based on performance
  • Scale gradually

LeadNXT Support:

  • Dedicated onboarding manager
  • 2-hour training session
  • 24/7 technical support
  • Weekly performance review (first month)

Pricing Plans – Choose What Fits Your Business

Starter Plan – ₹4,999/month

Best for: Small businesses, startups (up to 5,000 messages/month)

Includes:

  • ✅ 5,000 messages/month
  • ✅ ₹0 setup fee
  • ✅ 1 WhatsApp Business number
  • ✅ Up to 5 team members
  • ✅ Basic chatbot (FAQs, auto-replies)
  • ✅ Message templates library (100+)
  • ✅ Green tick verification
  • ✅ Web dashboard
  • ✅ Email & chat support
  • ✅ Free Shopify/WooCommerce integration
  • ✅ Analytics dashboard

Overage: ₹1.10 per additional conversation

Best For: E-commerce startups, small clinics, local retailers

Growth Plan – ₹12,999/month

Best for: Growing businesses (up to 14,000 messages/month)

Everything in Starter, plus:

  • ✅ 15,000 conversations/month
  • ✅ Up to 15 team members
  • ✅ Advanced AI chatbot (lead qualification, order tracking)
  • ✅ CRM integration (Zoho, Salesforce, HubSpot)
  • ✅ Bulk messaging campaigns
  • ✅ WhatsApp catalog integration
  • ✅ Phone support (business hours)
  • ✅ Dedicated account manager
  • ✅ Custom template creation support
  • ✅ Advanced analytics & reports
  • ✅ API access

Overage: ₹0.95 per additional conversation

Best For: Mid-size e-commerce, real estate agencies, educational institutions

Enterprise Plan – Custom Pricing

Best for: Large businesses (15,000+ messages/month)

Everything in Growth, plus:

  • ✅ Custom message volume
  • ✅ Unlimited team members
  • ✅ Premium AI chatbot (multi-lingual, sentiment analysis)
  • ✅ Custom integrations
  • ✅ WhatsApp Pay integration
  • ✅ Dedicated infrastructure
  • ✅ 24/7 priority phone support
  • ✅ Dedicated technical team
  • ✅ SLA guarantee (99.9% uptime)
  • ✅ Onsite training
  • ✅ Custom analytics & BI integration

Overage: Negotiated rates (usually ₹0.89-0.91)

Best For: Banks, large e-commerce, healthcare chains, enterprise SaaS

Contact us for custom quote: sales@leadnxt.com | 8010003355

Money-Saving Tips for WhatsApp Business API

  1. Optimize Message Timing
  • Send messages during business hours (higher open rates = better quality score = lower costs)
  • Batch messages to combine related updates in one conversation window
  1. Leverage User-Initiated Conversations
  • Encourage customers to message you first (first 1,000/month are free)
  • Add WhatsApp widget on website
  • Share WhatsApp link in email signatures
  1. Use Template Categories Wisely
  • Utility templates cost less than marketing templates
  • Authentication templates are cheapest for OTPs
  • Don’t overuse marketing category (WhatsApp limits frequency)
  1. Maintain High Quality Score

Meta gives discounts (up to 30%) for high-quality accounts:

  • Keep opt-out rates below 1%
  • Maintain delivery rates above 95%
  • Respond to customer messages within 24 hours
  • Don’t send spam or irrelevant messages
  1. Use Multimedia Strategically
  • Rich media (images, videos, PDFs) increases engagement
  • But large files can slow delivery
  • Optimize images to under 500KB
  1. Choose the Right Plan
  • Don’t overpay for “unlimited” plans if you send 5,000 messages
  • But don’t choose too small a plan (overage charges are expensive)
  • Tip: Start with LeadNXT Starter Plan and upgrade as needed
  1. Negotiate Annual Contracts
  • Most providers offer 15-20% discount for annual prepayment
  • LeadNXT offers 2 months free on annual plans (effectively 17% off)

Common Mistakes to Avoid

❌ Mistake 1: Not Getting Proper Opt-Ins

Problem: Sending messages to customers who didn’t opt-in violates WhatsApp policy
Result: Account suspension, quality score penalties
Solution: Always get explicit consent. Use double opt-in.

❌ Mistake 2: Using Marketing Templates for Everything

Problem: Marketing templates are most expensive and have sending limits
Result: Higher costs, delayed messages
Solution: Classify messages correctly (utility vs marketing)

❌ Mistake 3: Ignoring Quality Score

Problem: Low quality score increases conversation costs by 2-3x
Result: Much higher bills
Solution: Monitor metrics, respond promptly, don’t spam

❌ Mistake 4: Not Testing Templates

Problem: Templates get rejected, wasting time
Result: Launch delays, frustrated team
Solution: Use LeadNXT’s template review service before submission

❌ Mistake 5: Choosing Based Only on Price

Problem: Cheapest provider may have poor support, hidden costs, unreliable infrastructure
Result: Lost messages, angry customers, time wasted
Solution: Evaluate support quality, uptime SLA, and total cost of ownership

❌ Mistake 6: No Integration Planning

Problem: Manual copy-paste from CRM to WhatsApp
Result: Errors, wasted time, poor customer experience
Solution: Plan integration from day 1. LeadNXT offers free integration support.

❌ Mistake 7: Overwhelming Customers

Problem: Sending too many messages
Result: High opt-out rates, poor quality score, brand damage
Solution: Frequency capping (max 1-2 marketing messages per week)

Frequently Asked Questions {#faq}

Q1: Can I use WhatsApp Business API for free?

A: No. While the WhatsApp Business App is free, the API requires:

  • Meta’s per-conversation charges
  • Business Solution Provider (BSP) fees

However, the first 1,000 user-initiated conversations per month are free from Meta. You still pay BSP fees.

LeadNXT’s lowest plan starts at ₹4,999/month.

Q2: What’s the difference between Business-Initiated and User-Initiated conversations?

A:

  • User-Initiated: Customer messages you first. The first 1,000/month are free from Meta (you still pay BSP). After that, ~₹0.40 each.
  • Business-Initiated: You message the customer first using a pre-approved template. Costs ₹0.50-₹1.60 depending on template category.

Pro Tip: Encourage customers to message you via “Click to Chat” links to maximize free conversations.

Q3: Can I send promotional messages on WhatsApp?

A: Yes, but with restrictions:

  • Must use approved Marketing category templates
  • Customer must opt-in explicitly
  • Limited sending frequency (WhatsApp doesn’t publish exact limits, but keep it to 1-2 per week per customer)
  • Costs more (~₹1.60 per conversation)
  • Must provide easy opt-out option

Violation = Account suspension

Q4: How long does it take to get WhatsApp Business API?

A: With LeadNXT:

  • Account creation: 5 minutes
  • Business verification: 1-2 days
  • Phone number verification: 24 hours
  • Display name approval: 24-48 hours
  • Template approvals: 24 hours per template
  • Total: 3-5 days to go live

Some providers take 2-3 weeks.

Q5: Can I use my existing business phone number?

A: Yes, with conditions:

  • The number must NOT be currently registered on WhatsApp (personal or Business App)
  • It must be a mobile number (landlines don’t work)
  • You need access to receive OTP on this number

If currently using this number on WhatsApp:

  1. Backup chats
  2. Delete WhatsApp
  3. Wait 24 hours
  4. Register for Business API

Better option: Get a new dedicated number for Business API. LeadNXT can help you get one.

Q6: What happens if I exceed my monthly message limit?

A: You’ll be charged overage rates:

  • LeadNXT: Additional ₹1.10 per conversation (only 10% more than plan rate)
  • Other providers: Often 2-3x higher

Example:

  • You have 5,000 message plan
  • You send 6,000 messages
  • 1,000 overage × ₹1.10 = ₹1,100 extra

Pro Tip: Monitor usage dashboard. LeadNXT sends alerts at 80% and 90% usage.

Q7: Can I cancel anytime?

A: Depends on provider:

  • LeadNXT: Yes, monthly billing, cancel with 30-day notice, no penalty
  • Some providers: Lock you into 6-12 month contracts with cancellation fees

Always read the contract before signing.

Q8: Is WhatsApp Business API GDPR/Privacy compliant?

A: Yes, when used correctly:

  • Store customer consent records
  • Provide easy opt-out mechanism
  • Don’t share data with third parties without consent
  • Use end-to-end encryption (WhatsApp provides this)

LeadNXT helps you:

  • Automatically track opt-ins/opt-outs
  • Generate compliance reports
  • Follow Indian data protection laws

Q9: Can I send OTPs via WhatsApp Business API?

A: Yes! Authentication templates are perfect for:

  • One-time passwords (OTPs)
  • Password reset links
  • Two-factor authentication codes

Benefits:

  • Higher delivery rates than SMS (98% vs 90%)
  • Lower cost (~₹0.50 vs ₹0.25 for SMS, but better security)
  • Better user experience
  • Works globally

Popular in: Banking, fintech, e-commerce checkout

Q10: How do I get the green tick verification?

A: Requirements:

  • Verified business on Meta Business Manager
  • Active business website
  • Consistent brand presence
  • Good message quality score

LeadNXT Process:

  1. We verify your business credentials
  2. Submit verification request to Meta
  3. Meta reviews (3-7 days)
  4. Green tick appears on your WhatsApp Business profile

No additional cost with LeadNXT. (Some providers charge ₹2,500-5,000)

Q11: Can I integrate WhatsApp with my Shopify/WooCommerce store?

A: Yes! LeadNXT provides free integration with:

  • Shopify
  • WooCommerce
  • Magento
  • Custom platforms (via API)

Automated messages for:

  • Order confirmation
  • Payment confirmation
  • Order shipped
  • Out for delivery
  • Delivered
  • Review requests

Setup time: Same day to 1 week, depending on customization.

Q12: What’s the refund policy?

A: LeadNXT policy:

  • Full refund if account not activated within 10 days (our fault)
  • Pro-rated refund if service downtime exceeds SLA (99% uptime guaranteed)
  • No refund for used message credits

30-day money-back guarantee on first month if you’re not satisfied.

Conclusion: Is WhatsApp Business API Worth It for Your Business?

Yes, if you meet these criteria:

✅ You send 100+ business messages daily
✅ You need automation (chatbots, triggered messages)
✅ You want higher engagement than SMS/email
✅ You serve Indian customers (they prefer WhatsApp)
✅ You can invest ₹5,000-10,000/month
✅ You want to improve customer experience

No, if:

❌ You send fewer than 50 messages per month (use free WhatsApp Business App)
❌ You’re a solopreneur/freelancer with minimal customer communication
❌ You can’t commit ₹5,000/month budget
❌ You don’t have resources for setup and management

Take Action Today: Start Your WhatsApp Journey

Option 1: Start Free Trial  Most Popular

  • 14-day free trial (500 messages included)
  • ₹0 setup fee
  • Full access to all features
  • Cancel anytime, no credit card required

👉 Start Free Trial Now

Option 2: Get Custom Quote

  • For businesses sending 15,000+ messages/month
  • Custom integrations
  • Enterprise features
  • Dedicated support

👉 Request Custom Quote

Option 3: Talk to WhatsApp Expert

  • 30-minute free consultation
  • ROI calculation for your business
  • Implementation roadmap
  • Pricing clarity

📞 Call: 8010003355
📧 Email: sales@leadnxt.com
💬 WhatsApp: +91-8010003355

Available: Monday-Saturday, 9 AM – 6 PM IST

Sign up for any annual plan in February and get:

  • ✅ 2 months completely free (pay for 10, get 12)
  • ✅ ₹0 setup fee (save ₹5,000)
  • ✅ Free green tick verification (save ₹2,500)
  • ✅ Free advanced chatbot setup (save ₹15,000)
  • ✅ Priority onboarding
  • ✅ Dedicated account manager

Total Savings: Up to ₹35,000

Offer valid until: February 28, 2026

👉 Claim Offer Now

Still Have Questions?

Drop a comment below or reach out to us:

📧 Email: support@leadnxt.com
📞 Phone: 8010003355
💬 WhatsApp: +91-8010003355
🌐 Website: www.leadnxt.com

About LeadNXT

LeadNXT is India’s leading cloud communication platform, trusted by 2500+ businesses across e-commerce, healthcare, education, real estate, and finance sectors.

Our Mission: Make world-class communication tools affordable and accessible for every Indian business.

Why Choose LeadNXT?

  • ✅ India’s most affordable pricing
  • ✅ 24/7 India-based support (Hindi & English)
  • ✅ ₹0 setup fee
  • ✅ 99.9% uptime SLA
  • ✅ TRAI compliant
  • ✅ ISO 27001 certified
  • ✅ 4.8/5 rating on Google

Our Products:

  • WhatsApp Business API
  • Cloud Telephony (IVR, Toll-Free)
  • Sales CRM
  • AI Chatbots
  • SMS & Email Marketing

Start your WhatsApp journey with India’s most trusted partner.

👉 Get Started – ₹0 Setup Fee

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