4. Niche-based. Does your business deal with a specialized industry or niche? There are CRM software options designed specifically for your type of business. For example, if you work in finance, there are CRM software products that comply with transparency and financial regulations. There are also some that are designed specifically for restaurants, retailers, real estate and more.
5. Cloud-based. Get access to your CRM data anytime, anywhere from any device with an Internet connection by choosing a cloud-based CRM software. Avoid those that are described as "on-premise," which means you're forced to access data from the device or location in which the software is installed.
6. Mobile access. Similarly, get access to your CRM data from your smart phone and tablet by choosing a solution that is accessible from mobile devices. Look for those that have their own mobile apps or can at least be accessed and easily viewed using your mobile Web browser.
LeadNXT, gives an integrated CRM Solutions For Small Business, to help them convert their leads into sales leads and enhance the customer service.